Businesses that are temporarily closed due to COVID-19 can submit a temporary discontinue service application to stop services for Water, Sewer, and Garbage services. Normally, a $15 or $40 dollar fee for both the disconnect and then the reconnect are charged for the service during normal business hours. These disconnect and reconnect fees will be waived for commercial customers temporarily closing their business due to COVID-19. If the customer is requesting an after-hours disconnect, the fee will not be waived under this revision. Forms can be returned by email or dropped off in the night drop box located outside the Municipal Services Facility.
Note: Customers must have water disconnected in order to disconnect sewer and garbage services. If the customer is not supplied by the City water service, a temporary disconnect would not be applicable.